Continuing Education 

Clinical Communication for Improving Patient Outcomes


Can communication improve patient outcomes? This one-hour course discusses effective clinical communication strategies for the treating chiropractor. Dr. Percuoco will address what to avoid, and recommend methods for better communication and building patient compliance. 



Module 1 Outline
  • Burden of musculoskeletal disorders- cost
  • Lower back pain and outcomes of various interventions
  • Evidence, prognosis, and communication of clinical conditions
  • Biopsychosocial model of pain
  • Placebo and Nocebo
  • QUIZ




Module 2 Outline
  • Understanding the patient as a person, not just the disease/condition
  • Patient expectations
  • Discussing patient’s ideas about illness/condition
  • Nonverbal communication of patient and doctor
  • QUIZ



Module 3 Outline
  • Discussion of the “Common Sense Model” (CSM)
  • Discussion of the “Fear Avoidance Model”- & could it lead to a vicious cycle of pain?
  • Clinical case examples and CSM
  • QUIZ



Module 4 Outline
  • Physician influence on patient outcomes
  • Physician beliefs in light of new evidence
  • Research study discussion- physician communication and patient compliance
  • QUIZ



Module 5 Outline
  • Does imaging impact low back pain outcomes?
  • Asymptomatic individuals and imaging
  • MRI- does it impact pt outcomes?
  • Conclusions about patient treatment and outcomes
  • QUIZ




Kevin Percuoco, D.C., Cert. MDT

CE Hours



  • Each module contains a video presentation and a short quiz.  You must view the video prior to taking the quiz. 
  • FOR HELP: If you have technical issues, please contact the Continuing Education Department at 1-800-452-5032 or email at
  • DISCLAIMER: While Palmer College of Chiropractic endeavors to bring diverse topics and viewpoints for continuing education options for Doctors of Chiropractic, the opinions of presenters do not necessarily represent the views of Palmer College.